Make vs Zapier
A side-by-side comparison of Make and Zapier — two options for productivity & collaboration. Pricing, features, and honest pros and cons.
Category
Productivity & Collaboration
Productivity & Collaboration
Rating
4.5 / 5
4.5 / 5
Pricing
Freemium / from $9/mo
Free; from $19.99/mo
Best for
Ops teams automating multi-step workflows without engineers
Lean funds wiring their sourcing, CRM, and alerts together without engineers
Key features
- Visual scenario builder with branching and routers
- 2,000+ app integrations plus generic HTTP/webhooks
- Iterators, aggregators and array handling
- Built-in error handling and execution logs
- Scheduling and near-real-time triggers
- Trigger-action automations across 8,000+ integrated apps
- Multi-step Zaps with filters, paths, and formatting
- Zapier Agents for AI-driven multi-step work
- Tables and Interfaces for lightweight internal tools
- Webhooks and API access for custom endpoints
Pros
- Handles complex multi-step logic cheaper than Zapier
- Visual debugging shows exactly where a run failed
- HTTP module covers any API without waiting for connectors
- Broadest integration catalog of any automation platform
- A solo GP can automate intake-to-CRM flows in an afternoon
- Scales from simple alerts to real orchestration
Cons
- Steeper learning curve than one-trigger automation tools
- Operations-based pricing needs monitoring at volume
- Task-based pricing gets expensive at high automation volume
- Complex logic becomes hard to maintain versus purpose-built tools
- Polling triggers on lower tiers add latency